For technical issues with placing or receiving videophone calls, contact Technical Support.
For questions about applying for ntouch®, porting, moving, updating your address, or other general questions, contact Customer Service.
For compliments or complaints, contact VRS Quality Assurance.
Please enter all requested information and the Sorenson VRS Support Team will contact you as soon as possible.
To contact Sorenson Technical Support:
9:00 a.m. - 10:00 p.m. EST
6:00 a.m. - 7:00 p.m. PSTSaturday
10:00 a.m. - 6:30 p.m. EST
7:00 a.m. - 3:30 p.m. PSTSunday
9:00 a.m. - 8:00 p.m. EST
6:00 a.m. - 5:00 p.m. PSTSaturday and Sunday