Application Status

If you have waited 2-4 weeks after filling out an application for a videophone and have not yet been contacted by Sorenson, please submit the Application Status Request Form below.

Application Status Request Form

List the same name and email address you listed on your application for a Sorenson videophone. This will help us find your application more quickly. Once you’ve submitted this form, a customer service representative will contact you via email.

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Reasons why you may not have received a Sorenson videophone: