How do I use Call Waiting?
Learning to use the Call Waiting feature of the Sorenson VP-200 is easy. After a few tries, you'll get the hang of putting one call on hold while you take a quick call from another videophone user.Follow these steps to respond to an incoming call:
Step 1 of 5
If you get an incoming call when you're already talking to someone, you'll see a Call Waiting notice at the top of the TV screen.
You can ignore the notice to automatically send a busy signal.
Or, you can press the Enter key on the remote control to display the In-Call Status bar as shown in the above screen image.
Step 2 of 5
This is the In-Call Status bar. The three options here let you choose to hang up the current call, switch to the incoming call, or open the Add Contact page.
Let's assume you want to switch to the incoming call by putting the current call on hold. To do so, select the Incoming icon.
Step 3 of 5
This dialog lets you choose what to do with the incoming call. You can answer it by holding the current call or by hanging up the current call. You can also decide to send a busy signal from this dialog.
Because we've assumed that you want to put the current call on hold, select the Answer-Hold Current icon.
Step 4 of 5
You will now be connected to the incoming call. The original caller is on hold. You can proceed with your conversation with the incoming caller.
When you are ready to switch back to the call on hold, press the Enter key on the remote control to display the In-Call Status bar again.
Step 5 of 5
The In-Call Status bar has changed such that the middle icon now reads "Switch Calls" instead of "Incoming". This name change is your visual confirmation that you have a caller on hold. If you do not see this icon, the caller hung up while waiting for you to return.
Let's assume you want to switch back to the call on hold. To do so, select the Switch Calls icon. The current caller will be put on hold and the caller that was on hold will appear on the screen.
Note: You can continue to switch back and forth between the two active calls by using the Enter key on the remote. Remember that if either caller decides to hang up instead of holding, you won't see the Switch Calls icon on the In-Call Status bar.
That's it! You're now ready to use the Call Waiting feature the next time you receive a call when you're already in a call.
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