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VP-100 Features
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Missed Call List in the Sorenson VP-100 |
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Introduction
The missed call list provides a list of last twenty missed, or not answered, calls. You can delete individual missed calls, or all the calls on the Missed Calls List. The list displays types of calls differently; for VRS calls, Sorenson VRS and phone number of a hearing person if available is displayed (see figure 2). For point-to-point calls it displays the name of caller, when available, and the VP-100 phone number, or the IP address if the call came from a non VP-100 device. You can also call the person, whose call you missed directly from the Missed Call Screen, or add it to your speed dial list.
This document addresses:
- Missed call list impacts on the VP-100's Connection Wizard
- Explanation of the Missed Call Screen
- How to access the Missed Call List
- Dialing missed calls
- Other Features in this Firmware Release
Connection Wizard after Software Update
After installing the new VP-100 software update, the Connection Wizard appears allowing you to select your time zone (see Figure 1).
| Note: Deselect the Use DST checkbox, if you live in one of the time zones listed, but, do not observe DST and stay on "standard time" all year long. For example, you live in Puerto Rico, which is in the Eastern Time Zone but does not observe DST. |
| Note: This Screen is located at: Settings> Time Zone, if you need to change the Daylight Saving feature. |
Explanation of the Missed Call Screen
The Missed Call Screen can be accessed by selecting the Dial > Missed Calls buttons.
| Note: If you have selected "Always answer incoming calls" on the General Screen, missed calls will not appear on this screen. |
Missed Call Screen Descriptions
| Component |
Description |
| Missed Calls From: |
Displays the last twenty missed calls. |
| Remove button |
Removes the selected (highlighted) call, for example in Figure 2, the call from John Smith would be removed. |
| Clear All button |
Removes all the calls from the call list, for example in Figure 2, the call from John Smith and Sorenson VRS would be removed. |
| Speed Dial button |
Adds the highlighted number to the speed dial list. |
| Date and time |
The date and time the call was missed is displayed. |
| Cancel button |
Exits from the Missed Call Screen, to the Dial Screen. |
How to Access the Missed Call List
When you first turn on your VP-100 you should see an alert on the main screen if you have missed a call (see Figure 3).
| To see the Missed Call list: |
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Select the Dial button on the Main Screen |
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Select the Missed Calls button on the Dial Screen |
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The Missed Call Screen appears |
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Adding Missed Calls to the Speed Dial List
| To add a missed call to the speed dial list: |
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Select the missed call with the VP-100 remote. |
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Select the Speed Dial button. |
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The Add to Speed Dial Screen appears |
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Select Yes or No depending on your preference. |
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The number is added to the Speed Dials list. |
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To verify, navigate to Main > Dial >Speed dials |
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Dialing Missed Calls
The missed call list provides the option of calling the person whose call you missed.
| To return a call from the Missed Call Screen: |
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Using the Arrow keys on the VP-100 remote select the name of the person you wish to call |
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Press the ENTER button on the Vp-100 remote |
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The VP-100 starts to dial the number, and returns to the Main Screen |
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To disconnect, Select the Hang Up button with the VP-100 remote and press ENTER |
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Other Features in this Firmware Release |
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New Status Icons
The Sorenson VP-100 uses icons to indicate an operation is in progress, and the icon will go away after the operation completed. The icons are located directly below the Display Window on the Main Screen. There are two new icons in this release; the Core Service Icon, and the State Notify Service Icon. The icons appear when the VP-100 is first initialized, once connected the icons should only appear if there is a problem.
| Note: If the VP-100 cannot communicate with either server, both icons would appear crossed out. |
New Icons Descriptions
| Icon |
Description |
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The Core Service Icon is used for retrieving the Missed Call List information. |
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Cannot connect to the Core server. |
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The State Notify Service Icon tells the VP-100 when the status of the missed call list has changed. |
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Cannot connect to the State Notify server. |
Silence Internal Ringer
The ability to silence the internal ringer has also been added in this release. When a call comes in, the Status light on the front of the VP-100 will flash. If the optional telephone flasher is connected, it will flash as well. To turn off the internal ringer select the Silence internal Ringer checkbox, with the VP-100 remote.
The Silence internal ringer setting can be accessed by selecting the Main > Settings > General buttons.
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For technical support during installation and use of the Sorenson VP-100, please refer to http://www.sorensonvrs.com/support.php or contact technical support by one of the following ways:
- E-mail: vrssupport@sorenson.com
- TTY: 801.287.9436
- VP-100: 801-287-9403 (Use Videophone dialing method.)
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Updated Versions of the User Guide |
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Sorenson VRS is continually improving the VRS service it offers. You can always download the latest version of the Sorenson VP-100 User Guide at
http://www.sorensonvrs.com/support/user_guides.php
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