Sorenson VRS®

What is a DirectVP number?

You have the option to get a DirectVP number for use with your Sorenson videophone. A DirectVP number is a real number on the standard voice telephone network. Therefore, hearing people can call your videophone from any standard voice telephone. All telephone calls placed to your DirectVP number will be automatically sent to Sorenson VRS. Because your personal DirectVP number identifies you, the hearing caller will not have to give the Sorenson interpreter your videophone number. The interpreter can just begin relaying your conversation.

Can My Deaf Contacts Use My DirectVP Number?

You can give your DirectVP number to all of your hearing contacts and to all the deaf videophone users you know. Anyone, whether they are deaf or hearing, can directly call your videophone using your DirectVP number. That's why we named this feature "DirectVP." Other deaf videophone users can call you by dialing either your DirectVP number or your Sorenson videophone number. But again, once they get used to your DirectVP number they won't need to use the Sorenson videophone number.

Why would I want a DirectVP number?

Choosing to get a DirectVP number will make it easier for your hearing contacts to call you through Sorenson VRS because they will only need to know one number to reach you.

But how will getting a DirectVP number benefit me?

Besides making it easier for your hearing contacts to call you, having a DirectVP number will make many things easier for you. For example, you will be able to write your DirectVP number on important documents, such as your resume or a medical information form. If you do not have a DirectVP number, you would have to write two numbers: the Sorenson VRS number (1-866-FAST-VRS) and your Sorenson videophone number. Having just one number to use is easier for everyone.

Does my DirectVP number replace my Sorenson videophone number?

No, your Sorenson videophone number will still work with Sorenson VRS and it can be dialed by other Sorenson videophone users. But, once you give out your DirectVP number to all your hearing and deaf contacts you won't need to use the Sorenson videophone number.

What does it cost to get a DirectVP number?

A personal DirectVP number is free. There is no cost to you.

What does it cost hearing callers to dial my DirectVP number?

All calls placed to your DirectVP number from a voice telephone are typically free. If the caller uses a cell phone or a calling card to dial your DirectVP number, per-minute charges may apply.

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