Review the list of common problems to see if you can resolve the problem.
If see black in the video screen of your VP-100, click on the image to the left, or click here.
If you are unable to receive calls on your VP-100, click on the image to the left, or click here.
If you are trying to place a call through Sorenson VRS but the interpreter cannot see you clearly, or you cannot see the interpreter clearly on your VP-100, click on the image to the left, or click here.
