September Newsletter

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Sorenson Technical Support

You can receive help by using any of these ways to contact Sorenson Technical Support.

Hours:
M-F 8:00 a.m. - 10:00 p.m. MST
Weekends 8:00 a.m. - 4:30 p.m. MST

Web: sorenson.com/support

E-mail: support@sorenson.com

Videophone: 1-801-287-9403

Phone: 1-866-496-6111

TTY: 1-866-877-9826
M-F 8:00 a.m. to 5:00 p.m. MST

Apply for a Free VP-200®

SIPRelay

When you don't have access to your Sorenson videophone and you need to communicate on the go, use Sorenson IP Relay (SIPRelay)! Using a personal computer or a mobile device, you can contact anyone, anywhere with SIPRelay.

SIPRelay is a free service that enables deaf and hard-of-hearing individuals to place text-based relay calls from their personal computer (PC) and/or mobile device to any standard telephone user in the U.S. and its territories. A Sorenson Communications Assistant (CA) contacts the standard telephone user and voices the text messages in real-time from the SIPRelay user. All you need to use SIPRelay is an Internet connection and a PC or mobile device enabled with AOL® Instant Messenger (AIM®).

SIPRelay works with any Internet connection when using a PC and is quick and easy to use. Simply send an instant message to "SIPRelay" using AOL Instant Messenger (AIM) or go to www.siprelay.com to place a call.


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Connecting YouSeptember 2010

  • Company Message

  • Celebrate Deaf Awareness Month

    Deaf Awareness Month

  • Jack Gannon - The Father of Deaf History in America

    Jack Gannon has been described as the "Father of Deaf History." For decades, Gannon has documented Deaf history and culture in America. Gannon is one of the first Deaf individuals to capture this information and preserve it for future generations in books, films and exhibitions. View the video to learn more about this fascinating and accomplished man.

  • Announcing Sorenson Communications' Young Artists Contest!

    Sorenson Communications wants to know what inspires you! Watch the video to learn how to enter Sorenson Communications' Young Artists Contest for your chance to win cool prizes and have your art showcased at the VRS Interpreting Institute, in Salt Lake City. Visit www.sorenson.com/youngart to learn more about the contest. Enter soon for your chance to win!

  • VP 200

    Want SVRS Equipment?

    Do you need SVRS equipment (videophone) for your home or office? Do you have deaf family members or friends who still need to get SVRS equipment?

    Apply for FREE SVRS equipment today!

    When you select Sorenson as your default provider of VRS or IP Relay, Sorenson will help you choose a 10-digit telephone number for use with that service. To select Sorenson as your default provider, call 800-659-4810. Your new number will be portable to another provider. To properly route 911 calls to local emergency service providers, Sorenson must have your correct street address. You can update your address on your Sorenson videophone or by calling 800-659-4810 or visiting www.sorensonvrs.com/moving. Sorenson will confirm receipt of this address information. For more information about 10-digit numbers and the limitations and risks associated with using Sorenson’s VRS or IP Relay services to place a 911 call, please visit Sorenson’s website at: www.sorenson.com/disclaimer.