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Where is my Sorenson VP-100 Videophone?

If you have not received your Sorenson VP-100 videophone and you have submitted an application, please fill out the following information, click "Submit", and a Sorenson VRS representative will contact you via e-mail.

Provide the following information EXACTLY as you provided on your Sorenson VP-100 videophone application.

First Name  

Last Name  

E-mail Address  

Did you fill out an online application or a paper application?
    Online           Paper

How long ago did you apply for a Sorenson VP-100 videophone?
    1-3 Weeks           4-7 Weeks           8+ Weeks


Reasons why you may not have received your VP-100:
  • The e-mail information provided on your application was incomplete or inaccurate.

  • You have not replied to a follow up e-mail from Sorenson VRS.

  • Your Internet Service Provider (ISP) does not support a 256K connection for the VP-100 (or you do not have a high speed Internet connection)

  • There is not a Sorenson VRS installer in your area.
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