Bring Your Number to Sorenson
It’s easy to bring a telephone number you already have to use with Sorenson VRS. Moving your phone number from one communications service provider to another is easy. This process is called number porting. To bring your number to Sorenson, you’ll need to fill out a Standard Letter of Agency.
Letter of Agency (LOA)
Download a Standard Letter of Agency (LOA). For an example of what a completed Standard LOA form might look like, click here. When you complete this form, Sorenson will be able to bring the number you identify from another service provider to Sorenson VRS. After this number is updated in the Sorenson system, people who dial that number will reach you through the Sorenson videophone that you use.
Please fill out the form including the date and your signature and then send it to Sorenson Communications. You can send this form in the following 2 ways:
Digital Version
A digitally scanned version (pdf, gif,
tif, jpg, htm) can be emailed to:
A hard copy can be mailed to:
Sorenson Communications
Attn: Sales/Outreach — Porting Request
4192 South Riverboat Road, Suite 100
Salt Lake City, UT 84123
Sorenson will contact you as soon as your number is ready to use with Sorenson VRS. This process usually takes between 3 and 30 business days after your completed form has been received. If you have any questions about porting you number to Sorenson, you can send questions to porting@sorenson.com or call our Customer Information group at 801-386-8500. Thank you for choosing Sorenson VRS.
If you are bringing a number to Sorenson and also need to apply for a Sorenson videophone, please complete an application for a videophone here.
If you already have a Sorenson videophone you do not need to complete a videophone application.
